This talk shares a real-world case of measuring a product's actual impact and navigating the complex task of delivering the hard news to stakeholders.

Gabrielle Yang is a Quantitative UX Researcher at Google, leading quant research for product-led growth and sales for Google Cloud. With over a decade of experience in data science at major companies like Microsoft and Walmart, she has often navigated the unique challenges faced by data professionals. Data experts are the essential messengers of product performance, but when the news isn't good, the messenger can get burned. In this talk, Gabrielle will share her hard-won strategies on how to deliver impactful but difficult insights, mitigate the risks of these tough conversations, and ensure data's voice is heard effectively to drive meaningful change.

Medium